Your Privacy at 77z7

For the purposes of this Privacy Policy, the data controller responsible for your personal information is 77z7 (hereinafter referred to as "the Platform", "we", "us", or "our"). The Platform operates the website accessible at https://77z7.app and all associated subdomains, mobile platforms, and digital services (collectively, the "Services").

This Privacy Policy applies to all registered players, prospective players who browse the Platform without registering, and any individual whose personal data is submitted to 77z7 in the course of using or enquiring about the Services. It covers personal data collected directly from users, as well as data collected automatically through your use of the Platform.

If you have any questions about how your personal data is handled, or if you wish to exercise any of the rights described in this policy, you may contact our Data Support team at any time:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Language: English-language support available at all times

By registering an account on 77z7, depositing funds, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the Services.

77z7 collects personal data through several channels: information you provide directly when registering or using the Services, information generated automatically by your use of the Platform, and information obtained from trusted third-party partners where necessary for identity verification or fraud prevention. The categories of data we collect are set out below.

2.1 Registration Data. When you create a 77z7 account, we collect the following information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify that you meet the 18+ age requirement);
• Residential address in Bangladesh (city, district, and full postal address);
• Email address and mobile phone number;
• Username and encrypted password.

2.2 Identity Verification Data. To comply with our know-your-customer obligations and to prevent fraud, we may request:

• A copy of a valid government-issued photo ID (National ID card, passport, or driving licence);
• Proof of residential address (utility bill, bank statement, or equivalent document issued within the last three months);
• Proof of payment method ownership (e.g., a screenshot of your bKash, Nagad, or Rocket account showing your registered mobile number);
• A selfie photograph for biometric identity confirmation in high-risk or disputed cases.

2.3 Payment and Transaction Data. When you make deposits or withdrawals, we collect:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank internet banking);
• Masked account identifiers (e.g., last four digits of a card, masked mobile wallet number);
• Transaction amounts in BDT, timestamps, and transaction reference numbers;
• Deposit and withdrawal history linked to your account.

2.4 Usage and Behavioural Data. As you use the Platform, we automatically collect:

• IP address and approximate geographic location (country and city level);
• Device type, operating system, browser type and version;
• Pages visited, features used, session duration, and click-path data;
• Game history, bet amounts, wagering patterns, and betting market preferences;
• Login timestamps and session activity logs.

2.5 Communications Data. If you contact our support team, we retain records of:

• Email correspondence sent to or received from [email protected];
• Live chat transcripts (where applicable);
• The content and outcome of any formal dispute or complaint you raise.

77z7 processes your personal data only for legitimate, specified purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The table below summarises the primary purposes for which we process your data and the legal basis for each.

3.1 Marketing Communications. If you have opted in to receive promotional communications from 77z7, we may send you emails regarding bonuses, new game launches, seasonal promotions (such as those tied to BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh), and platform updates. You may withdraw your consent at any time by contacting [email protected] or by using the unsubscribe option in any marketing email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

3.2 Automated Decision-Making. 77z7 uses automated processes to detect suspicious activity, identify potential bonus abuse, flag unusual wagering patterns, and enforce responsible gaming controls such as spending limits. Where an automated decision has a significant effect on your account (for example, account suspension), you have the right to request a human review of that decision by contacting our support team.

77z7 does not sell, rent, or otherwise trade your personal data to third parties for their own commercial purposes. We share your information only in the following limited circumstances, and only to the minimum extent necessary for the stated purpose.

4.1 Payment Service Providers. To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank internet banking, we share necessary transaction data with the relevant payment processor. Each payment partner operates under its own privacy policy and is independently responsible for data it collects through its own interface.

4.2 Identity Verification Partners. Where we use third-party identity verification services to confirm your age and identity, we share relevant documentation with that partner under a data processing agreement that restricts the partner's use of your data to the verification purpose only.

4.3 Game Technology Providers. The casino and slot games available on 77z7 are supplied by third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive your Player ID and game session data solely for the purpose of delivering game content and calculating outcomes. They do not receive your name, address, or financial details.

4.4 Legal and Regulatory Authorities. We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or regulation, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 77z7, its players, or the public.

4.5 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of the 77z7 business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players by email prior to any such transfer and will ensure the acquiring entity commits to treating your data in accordance with this Privacy Policy.

77z7 uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to operate the Platform effectively, remember your preferences, and analyse how the Services are used. This section explains what cookies we use and how you can manage them.

5.1 What Are Cookies? Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember session state, and collect anonymised usage statistics. Cookies cannot execute code or deliver viruses; they are passive data storage files.

5.2 Categories of Cookies Used by 77z7.

5.3 Managing Cookies. You may control or disable non-essential cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view, block, or delete cookies through their privacy or settings menus. Please note that disabling strictly necessary cookies will prevent you from logging into your account and using core Platform features. Disabling analytical or functional cookies will not prevent you from placing bets or accessing games.

5.4 No Third-Party Advertising Cookies. 77z7 does not permit third-party advertising networks to place cookies on your device through the Platform. We do not use retargeting pixels, behavioural advertising trackers, or social media tracking scripts of any kind.

77z7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention periods are set out below.

6.1 Active Accounts. While your account remains active, we retain all registration data, identity verification documents, transaction records, and account activity logs for the duration of the account relationship. This data is necessary to provide the Services, resolve disputes, and comply with ongoing legal obligations.

6.2 Closed Accounts. Following the closure of your account — whether initiated by you or by 77z7 — we retain your personal data for a period of five (5) years from the date of closure. This retention period reflects our obligations under applicable anti-money-laundering, tax, and financial record-keeping requirements.

6.3 Identity Verification Documents. Copies of identity documents (national ID, passport, address proof) are retained for five (5) years after account closure, in line with standard know-your-customer record-keeping obligations.

6.4 Support Communications. Records of customer support interactions, including emails and chat transcripts, are retained for three (3) years from the date of the interaction.

6.5 Marketing Data. If you have opted in to marketing communications, your marketing preferences and associated email address are retained until you withdraw consent. Upon withdrawal, your data is removed from our marketing lists within thirty (30) days.

6.6 Anonymised Data. After the applicable retention period, personal data is either securely deleted or irreversibly anonymised for statistical or research purposes. Anonymised data is no longer personal data and is not subject to this Privacy Policy.

As a player on the 77z7 platform, you have a number of rights in relation to your personal data. These rights are described below. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request" and include your registered email address and the nature of your request.

77z7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. While no digital platform can guarantee absolute security, we apply industry-standard practices appropriate to the nature and sensitivity of the data we hold.

8.1 Technical Measures. Our technical safeguards include:

• TLS 1.2 or higher encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data at rest, including identity documents and payment tokenisation records;
• Firewalls, intrusion detection systems, and regular penetration testing of Platform infrastructure;
• Multi-factor authentication options for player accounts to reduce unauthorised access risk;
• Automated monitoring for unusual login activity, including logins from new devices or locations.

8.2 Organisational Measures. Our organisational controls include:

• Strict role-based access controls limiting staff access to personal data to those with a legitimate operational need;
• Regular staff training on data protection obligations and safe data handling practices;
• Data processing agreements with all third-party suppliers who handle personal data on our behalf;
• An internal incident response plan governing notification and remediation procedures in the event of a data breach.

8.3 Data Breach Notification. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 77z7 will notify affected players by email as soon as practicable, and in any event within seventy-two (72) hours of becoming aware of the breach, in line with responsible disclosure practices. The notification will describe the nature of the breach, the data affected, the likely consequences, and the steps we are taking to address it.

8.4 Your Responsibilities. The security of your account also depends on steps you take. You are responsible for keeping your login credentials confidential, logging out fully after each session, and promptly notifying 77z7 at [email protected] if you suspect your account has been accessed without your authorisation. 77z7 will never ask for your password by email, live chat, or any other channel.

8.5 Changes to This Privacy Policy. 77z7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered players by email or by a prominent notice on the Platform at least seven (7) days before the updated policy takes effect. Your continued use of the Services after the effective date of a revised policy constitutes your acceptance of the changes. We encourage you to review this page periodically.